Overnight Agent Night Auditor (PT) - Lakeway Resort and Spa
Remington Hospitality · Austin, Texas, US
What you will be doing - Perform all daily audit functions for front office and each outlet of the hotel. - Review room and tax posting on computer or regist...
Job description
What you will be doing: - Perform all daily audit functions for front office and each outlet of the hotel. - Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. - Complete back-up of front office computer system and night audit program daily (if applicable). - Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). - Understand, know and follow management company's accounting and credit policies and procedures. - Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given. Qualifications: What we are looking for: - Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions - High work ethic and self-initiative - May be required to work varying schedules to include nights, weekends, and holidays - Someone who enjoys working as and...