Commercial Support and Projects Coordinator

Job description

Can you bring your organisation skills to our commercial team based in Willenhall, where you can enjoy a collaborative culture that empowers you to build a career you can be proud of.: What you would do as our Commercial Support and Projects Coordinator: As our Customer Support Administrator, you would have the opportunity to be part of a team looking to provide the very best support to our customers. Reporting to the Service Administrator you would be responsible for organizing engineer daily schedules, renewing support agreements and invoicing customers for works carried out. You would also: - Provide professional customer support by managing enquiries, processing orders, resolving issues and maintaining accurate customer documentation. - Deliver day to day commercial and administrative support, including pricing, quotations, tenders and assisting with project coordination. - Track key KPIs, prepare reports and presentations, and ensure compliance with internal procedures and documentation standards. - Collaborate with sales, finance, logistics and operations teams to achieve commercial objectives and contribute to data driven decision making. - Support internal processes such as...