Customer Services Manager (Newline)

Job description

Job Description: Customer Services Manager Newline | Auctions Division: About Newline: At Newline, we are building something special. We partner with the global auction community to deliver intuitive, powerful technology that transforms how auctions operate. But what truly sets us apart is not just what we build—it’s how we work together. Our three-year vision—already actively shared, discussed, and shaped across the business—sets out where we are heading and how we will get there together. It reflects a collaborative approach that is both expected and essential, with meaningful work still to be done. By 2028, Newline will be recognised as a place where people genuinely thrive: collaborative, supportive, ambitious, and human. Ideas will move quickly, knowledge is shared openly, and success is something the whole team contributes to. Customers don’t just use our platform—they trust us, rely on us, and see us as long-term partners. This role sits right at the heart of delivering that ambition. The Opportunity: We are looking for a Customer Services Manager to lead and evolve our customer support function across the Auctions Division. This is a high-impact leadership role responsible...