Service Desk Analyst

Job description

Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role: We are the people who love what we do. Fuelled by our passion for technology and what it can do to make businesses grow, Node4 Service Desk is an exciting and ambitious workplace environment as we continue to grow, develop and expand into new markets with our varied NODE4 products, services and new solutions. Our IT Service Desk is the 1st point of contact for our thriving range of products and customers. Our Service Desk Team strive for excellence by providing technical support including installation, troubleshooting, ticket logging and escalation where possible. We are on hand to ensure our customers are receiving the most possible care and that products and systems are performing. Overall, our service desk analysts are the focal...