Sr. Engineer, End User Experience (Apple)

Job description

Summary The Sr. Engineer, End User Experience (Apple) will design, configure, and administer MacOS devices, ensuring they meet organizational standards and security policies. They will work to understand ongoing business and security objectives and translate those into solutions utilizing these services. The Sr. Engineer will also assist with other team priorities such as conference room technology, endpoint and client operating system configuration, internal identity management, and more as needed. About Jewelers Mutual: Jewelers Mutual Group has been protecting the jewelry industry for over 112 years, and we’re now pairing that deep domain expertise with a ground-up technology transformation. Our engineering team in Raleigh is building a serverless, event-driven platform on AWS, a modern data stack on Databricks, and an enterprise AI capability designed to change how insurance works. This is Silicon Valley energy inside a company that’s been earning trust since 1913. What You'll Do: - Provide advanced technical support to end-users and function as a final point of escalation for support teams. - Collaborating with IT security, infrastructure, and service desks teams to maintain a...