Member Experience Advocate - Universal - Birmingham West Region| Full-Time

Job description

Description We are looking for energetic, driven, service-oriented individual to fill our Member Experience Advocate - Universal (travel) position at various Birmingham Area branches including Hueytown, Hoover, Helena, Pelham and Vernon . In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union. The Member Experience Advocate – Universal will provide needs based solutions to members, perform transactions, open accounts, resolve issues, originate loans, and manage the lobby. In this role, the Member Experience Advocate - Universal will be offering members a personal experience from the moment they enter the branch, to the moment they leave. As if working with a fun team of highly talented professionals isn't enough, we also offer competitive salaries and a comprehensive benefits program. We don't want to brag or anything, but it's pretty top notch. Functions and Responsibilities: - Responsible for rotating branch duties, including paying and receiving functions. - Responsible for accurately processing and adhering to Avadian’s Operations and Protocols. - Cultivate member relationships and use retail strate...