Child Care Specialist II

Job description

JOB SUMMARY: The Child Care Specialist II arranges child care services to program customers and determines eligibility for self-referred customers. Processes and tracks paperwork, re-certifications, terminations and ensures timely data entry for all customers. Contacts providers in order to start the provision of childcare service, update, and discontinue the service. ESSENTIAL FUNCTIONS: - Tracks all outgoing and incoming paperwork to ensure that deadlines are met, and that immediate and appropriate action is taken when forms are not received within the required timeframes. - Scans all eligibility paperwork in the client case file, on the day the action is taken or within 48 hours of receipt, if mailed. - Flags and takes timely and appropriate action on children turning 13 years of age who do not have a disability. - Informs parents of childcare options available; provides parents with childcare information that will assist them in making an informed decision on intake and when customer requests a transfer. - Promotes and ensures parental compliance with the terms of the Parent Responsibility Agreement and within the required timeframes. - Provides intake services for customers se...