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Seasonal Healthcare Associate Reporting Analyst

TTEC · Austin, Texas, US

Seasonal Healthcare Associate Reporting Analyst Your potential has a place here with TTEC’s award-winning employment experience. As a Temporary Associate Rep...

Job description

Seasonal Healthcare Associate Reporting Analyst Your potential has a place here with TTEC’s award-winning employment experience. As a Temporary Associate Reporting Analyst ( working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Do: In this role, you’ll serve as the primary point of contact between vendors and internal teams at the site level. You’ll be responsible for administering multi-factor authentication, providing system support, and ensuring operational readiness. If you thrive in a fast-paced environment and have a strong eye for operational detail, we’d love to hear from you! You'll report to Senior Operations Manager. You’ll contribute to the success of the customer experience and the team’s overall success. During a Typical Day, You’ll: What You Bring to the Role - Serve as the primary site-level point of contact for systems access and ID management between the Vendor and Client. - Ensure readiness and provide support for system access, including multi-factor authentication setup and troubleshooting. - Support Agents/Representatives by coordinating ID issuance, tracking, and access to necessary platforms. -...