Slot Attendant/Host (Caesars New Orleans)

Job description

Slot Attendant/Host position monitors assigned slot sections ensuring positive and friendly guest service. Attendants are designed to ensure slot playing customers are kept in play by experiencing the full range of fast and friendly slot service through well maintained machines, efficient change service, and promotion of customer programs and events such as Total Rewards and slot tournaments. Player Satisfaction/Guest Service: - Actively patrols assigned sections looking for opportunities to surprise and delight guests. - Enhances guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’ perception of luck. - Displays attentive, upbeat, and enthusiastic behavior during each and every “Moment of Truth" interaction throughout the shift. - Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives. - Clearly communicates functionality of Slot Floor (i.e. Fast Cash - ticket in/ticket out). - Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceed...