Digital Product Manager

Job description

About the role: We’re hiring a purpose-driven Digital Product Manager to lead digital transformation for Gartner’s Client Engagement Services. You’ll leverage AI and automation to deliver innovative solutions that improve associate workflows and elevate client experiences. Working with business, engineers, and designers, you’ll identify opportunities, mentor others, and guide scrum teams to design and iterate impactful platform experiences. The ideal candidate is a self-motivated problem solver, focused on client needs and committed to creating a world-class digital experience. Join the Global Sales & Services Technology team of curious, bold thinkers and help build something great. What will you do: Product Strategy and Vision: Develop a deep understanding of Client Engagement Services business goals and customer needs to shape product priorities - Establish product vision, roadmaps, and release plans that deliver measurable business outcomes - Monitor technology, in particular AI, trends to inform strategy and propose new solutions Solution Design and Delivery: - Design and manage AI and automation solutions, leveraging tools such as Salesforce, custom-built, or third-party techn...