TECHNICAL ASSISTANCE & FIELD SUPPORT SPECIALIST

Job description

Position: TECHNICAL ASSISTANCE & FIELD SUPPORT SPECIALIST Type: Full-Time: Location: Fort Hood, TX: Travel: 10%: **CONTINGENT UPON AWARD**: Position Summary: The Technical Assistance and Field Support Specialist delivers direct, on-demand technical support to Army units and TADSS users during field exercises and training operations. This role manages troubleshooting, setup, demonstration, and minor repairs of a broad range of training devices, simulators, and user systems, offering both verbal and written assistance to ensure minimal downtime and rapid solutions in the field. You will be a critical, customer-facing responder, supporting Army mission execution on and off post. Duties and Responsibilities: These services are required to support unique efforts which may require: - Provide direct technical assistance for TADSS devices and systems to user organizations - Set up, operate, troubleshoot, and perform minor repairs and adjustments on simulators and training equipment - Support field exercises, including on-site responses that may extend to 24+ hours as required - Document technical support actions, user issues, and solutions in logs for COR and government management review -...