Senior Technical Account Manager, Customer Network Solutions

Job description

Minimum qualifications: - Bachelor's degree in a technical field, or equivalent practical experience. - 8 years of experience in program management. - 8 years of experience in a direct customer-facing role working with stakeholders. - Experience in business leadership, planning or technical consultancy. - Experience leading programs at a global level involving operational teams. Preferred qualifications: - Project Management Professional (PMP), Agile project management certification, or similar. - 8 years of experience managing cross-functional or cross-team projects. - Experience managing client relationships (e.g., internal or external), including acting as the primary liaison between business stakeholders and technical engineering teams to translate business requirements into technical deliverables. - Understanding of one of more of; IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks. - Excellent business leadership, organizational, project management, analysis, and communication skills. About the job: A problem isn’t truly so...