Help Desk Technician

Job description

Role: Help Desk Technician TeamLogic IT of Northeastern Massachusetts About Us: We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT functions. Relationship flexibility enables work arrangements that accommodate different levels of service. Whether it be fully-outsourced IT, supplemental IT, or project-based assistance. We are a family-owned member of a franchisee network of 100 TeamLogic IT locations nationwide. The strength of our network has placed us at #45 on the MSPmentor.net Top 501 Managed Service Providers. Our primary geographical support area spans from Boston and its surrounding communities to the New Hampshire border. EXPERIENCE AND SKILLS REQUIRED: · This job is eligible for a hybrid onsite/WFH arrangement following the necessary trainings and once a rhythm is established with the team. Candidates will be expected to report to Woburn upon hire for the first few months. · Candidates must have an understanding of troubleshooting the client and server operating systems outlined in the Main Job Tasks & Responsibilities section below.· Candidates must be team players with ex...