Change Enablement Practitioner

Job description

Change Enablement Practitioner Application Deadline: 1 May 2026: Department: IT Services: Employment Type: Permanent - Full Time Location: Newquay, Cornwall, UK: Description: Overview of role: The implementation and maturing of a robust and consistently applied Change Enablement process underpins the IT support service provided to the staff, students, and associates of the university. The primary responsibility of this role is to support the Change Enablement Practice Manager in ensuring that standardised methods and procedures, based on the ITIL best practice framework, are used for the efficient and prompt handling of all changes to minimise the impact of change upon service quality, and consequently identifies opportunities to improve the day-to-day operations of the organisation. There is also an expectation that the role holder will develop the confidence and capability to deputise for the Change Enablement Practice Manager when required. This will include reviewing changes for and chairing the Change Advisory Board (CAB). In the role, the post holder will have contact with various King’s College London managers, colleagues and external suppliers via face to face and digital m...