Assistant Manager, South Coast Plaza

Job description

The Team: The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Floor Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment. The Opportunity: The Assistant Manager is responsible for partnering with the Floor Director and Managing Director to successfully run all aspects of the business including building sales, identifying opportunities, and client development via CRM and service initiatives, coaching and counseling of staff. All other duties as assigned by the supervisor. About the Role: Daily supervision of staff (coaching, training and assistance in achieving sales objectives). Demonstrates and active management presence on the sales floor modeling exceptional service and ensuring all team members embody the Hermès spirit. Identifying sales opportunities by weekly review of business by profession, tracking delivery and special orders. Apply these sales opportunities in tandem with each sales specialist personal goals to evaluate contribution to total bou...