Financial Counselor

Job description

Department: Business Office Schedule/Status: Varies; Full Time: Standard Hours/Week: 40: General Description: Under the direct supervision of the Accounts Receivable Supervisor, the Financial Counselor is responsible for assisting patients with the application process for Financial Aid and Care Pass Programs. This includes food stamp applications and renewals and Medicaid applications. Interacts in a customer focused and compassionate manner to ensure patients and their representatives’ needs are met and they understand the hospital’s financial policies. Demonstrates willingness to work as a team member. Effectively communicates with all care partners, supervisors, and patient/visitors. Demonstrates respect for others. The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare. Requirements: - Advises patients and/or family members of their financial obligations. - Obtains payments, or secures adequate payment arrangements with early-out vendor. Sets-up payroll deductions for employees. - Monitors the qualification process for Medicaid, SSI, SSD, FINA and self-pay discounts to ensure self-pay patient who qualify and participate are eligible....