VTC Operator - Developmental (Government)

Job description

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Tier 1 VTC Operator to support the 24 x 7 Video Operations Center. Job Duties/Responsibilities: - Serve as the interface with the customer for all aspects of video operations. - Assist customers with the establishment of video teleconferences as well as perform first tier troubleshooting with VTC issues that may arise. - Configure, operate, maintain, and troubleshoot Tandberg/Cisco & Polycom systems for video teleconferencing & multi-point meetings in classified and unclassified environments. - Manage and operat...