Consignment Development Representative

Job description

Job Summary As a Consignment Development Representative (CDR), you will provide critical product support and sales for the Parts Department and Customer Care Manager (CCM), driving increased sales volume and gross profit for the company. Your primary focus will be on delivering 100% customer satisfaction, retention, and value. You will act as the liaison between the company, the CCM, the customer, and the manufacturer, ensuring seamless communication and service. Responsibilities: · Promote Carolina Handling’s Product Support services, including Parts Sales for Raymond and Competitive equipment, Consignments, and Rebuilt Motors. · Generate new and potential accounts while retaining current accounts and assist CCM’s in developing new opportunities. · Assist in the set-up and maintenance of all assigned and new Parts Consignment accounts within the territory. · Provide solutions to customer complaints and requests by coordinating with the appropriate departments, including service, sales, parts, rentals, and motors. · Perform scheduled parts delivery and pickup for the assigned customer base, ensuring timely service. · Maintain consignment no-move in assigned accounts at acceptable l...