Human Capital Specialist

Job description

Human Capital Specialist The Opportunity: Human capital isn’t just about policies, it’s about people and mission success. As an HR Specialist on our team, you’ll engage with clients to help them achieve their human capital goals, directly impacting a growing organization. You’ll provide basic customer support related to human resources payroll, benefits and other HR inquiries. You’ll deliver accurate and efficient solutions via live phone, email, and a HR self-service system, with exceptional customer service. You’ll take ownership of HR questions regarding leave of absence, payroll inquiries, benefits enrollment and eligibility, onboarding and routine HR questions and follow them through to a resolution. You’ll maintain and use a knowledge management system to fully research and to provide correct guidance in responding to employees. You’ll be responsible for escalating issues in a timely manner to ensure a positive end user experience while facilitating escalations to program leaders as required. Join us. The world can't wait. You Have: 3 + years of experience in human resources Experience maintaining a knowledge base to support self-service, increase accessibility of information...