Senior CX/UX Researcher (AI-First Innovation for Tax & Accounting) – Hybrid R0056377

Job description

Senior CX/UX Researcher (AI-First Innovation for Tax & Accounting) – Hybrid R0056377 | DXG | DXG | UX/CX COE - WK DXG U.S., Inc. Summary - We are seeking an experienced and strategic Senior CX/UX Research Consultant to join our CX/UX team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager, CX/UX Research • DXG | UX/CX COE and serve as a thought leader, driving advanced research initiatives and playing a key role in defining the future of tax and accounting workflows by transforming user insights into impactful, actionable recommendations. This is an outstanding opportunity to collaborate with a talented team of CX/UX practitioners, solve complex challenges by integrating cutting-edge technologies, and make a significant impact on products used by thousands of accounting professionals every day. Division/BU About Us : https://www.wolterskluwer.com/en/about-us | https://www.wolterskluwer.com/en/solutions/tax-accounting-us Hybrid: Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. Please view the site office location directory for potential office preferences natio...