Account Manager

Job description

Security Account Manager – Full Time – Crystal Lake, IL We offer a full benefits package, PTO, weekly pay, and more! Rate: $29.00-$30.00/Hour: We help make your world a safer place. The Security Account Manager is accountable for the overall performance, compliance, staffing stability, and client satisfaction of a complex, multi-site security program. This role requires a confident leader who can manage disciplinary matters, elevate team performance, and ensure service delivery consistently meets contractual KPIs. This is a hands-on leadership role responsible for driving operational performance, developing frontline leadership, maintaining strong client partnerships, and ensuring program consistency in a high-expectation environment. What Your Day May Look Like Client Leadership & Partnership: - Serve as primary liaison for a high-profile client. - Lead monthly performance and business review meetings. - Monitor KPIs and ensure contractual service standards are consistently met. - Develop corrective action plans to address performance gaps. - Build and maintain a trusted, solutions-oriented client relationship. Operational Oversight: - Manage multiple security details, including m...