UX Researcher - Remote
ICF · US
We seek a talented U ser Experience R esearcher to join a growing team of designers, researchers, and writers supporting clients in federal government.
Job description
We seek a talented U ser Experience R esearcher to join a growing team of designers, researchers, and writers supporting clients in federal government. Through our work building and modernizing enterprise software applications, you will have the opportunity to design products that are simple, intuitive, and satisfying that ultimately help the federal government work better and deliver better services. As a UX Researcher, you have a pivotal role in understanding and advocating for end users while collaborating with stakeholders and cross- functional partners to optimize product prototypes , validate product and design decisions, and deliver high quality experiences . You will be responsible for conducting quantitative and qualitative research, synthesizing secondary research, and translating insights into powerful stories. You will distil l findings into actionable insights , advocate for customer and user needs, collaborate on product design s, validate them with users, and more. This position will be embedded in one of our projects in the federal healthcare IT industry, such as the US Department of Health and Human Services and the Centers for Medicare and Medicaid Services. Key R...