Senior Carbon Technical Partner (Temp)
Carbon · Sunnyvale, California, US
At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea...
Job description
At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions. Help us change the world and we will help you change yours. The Customer Support team tackles some of the most challenging and complex technical problems - spanning from hardware to software to chemistry - ensuring that customers not only love our products but also succeed with them. We are accountable for resolving critical issues, often under high-pressure conditions, and ensuring customers have a positive experience with Carbon. Carbon Technical Partners are technical problem-solvers and advocates for the customer, managing all aspects of customer support while driving the successful adoption and utilization of Carbon’s innovative products. In this role, you will need to carefully listen to customer concerns, rapidly learn...