Guest Services Associate, Part-Time

Job description

Position Department: Guest Services Overview: The position is responsible for greeting guests as they arrive at the Island Sports Center (ISC). Must have strong organizational and communication skills and be able to perform all other duties associated with guest service support. Responsibilities: - Responsible for greeting guests as they arrive to the center and attending to their needs and ensuring all services are paid. Checks in user groups and organizes parties. - Responsible for answering telephones, taking messages, checking voicemail and transferring calls. - Responsible for enrolling customers in Sports Center programs and editing enrollments as necessary. - Performs opening, closing and balancing of the register. - Maintains guest information in the Sports Center database. Prepares sign-in sheets, copies and flyers. Responsible for sending faxes, sorting mail and waivers, folding brochures, cleaning the desk area and maintaining adequate supplies. - All other duties as assigned by the Guest Service Manager and Supervisor and Island Sports Center Chief Executive Officer. This is a part-time position not eligible for University benefits. Work hours are limited to 950 per cal...