Sales Engineer - Europe

Job description

Description: - Ongoing client engagement to ensure technical alignment. This will include pre/post sales technical issues, documenting technical requirements and understanding the product technical feasibility within opportunity/customer environment. - Self-starter, proactive and ability to work independently when applicable a must. - Develop/provide technical collateral, and training for product awareness pre/post sales. - Work in close alignment with Pre-Post Sales teams to ensure technical requirements from customer are understood and aligned with the company’s products/services. This includes documenting opportunity/customer network design, internal alignment with network/engineering team to execute VPN, Static IP and any other technical elements to help support pre-post sales process. - Mange the customers’ technical queries and monitor support requests to ensure that the company’s products are meeting requirements while working in close collaboration with customer success to ensure internal alignment. - Prepare and communicate weekly and quarterly reports, including weekly technical issues/escalations. Requirements: - 5+ years of experience managing customer technical relatio...