Director, Housekeeping - InterContinental San Francisco

Job description

A little about your day-to-day As Director of Housekeeping, you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Every day is different, but mostly you'll be - Directing daily activities, planning and assigning work ensuring you always have the right staffing numbers. Ensuring staff are properly trained and have the tools and equipment to carry out job duties. - Developing your team and improving their performance through coaching and feedback, recognizing good performance, and creating performance and development goals for colleagues. - Educating and training all colleagues in compliance with federal, state and local laws and safety regulations. - Making sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests. - Scheduling routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. - Carrying out special requests from guests, VIPs, repeat visitors...