Customer Service Supervisor/Human Resources Recruitment Coordinator

Job description

Our Company All Ways Caring HomeCare Overview: AllWays Caring Home Care is seeking an all-star multitasker with prior experience in staffing, office clerical duties and leadership to fill our Customer Service Supervisor/Human Resource Recruitment Coordinator role. The right candidate is a people person with strong attention to detail and the ability to handle client or employee needs with urgency. Experience in Home Care preferred. The Customer Service Supervisor/Human Resource Recruitment Coordinator (CSS/HRRC) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. The CSS/HR is also responsible for caregiver recruitment, onboarding, hiring, record keeping and compliance. External Job Description: - Understands and ensures adherence to the agreed plan of care for each client in your caseload - Facilitates communication and serving as a liason between the client’s circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies - Monitors and escalates changes in client’s plan of care, services or condition - Ensures proper...