Service Warranty Clerk

Job description

Description Duties and Responsibilities: - Processes warranty claims on a timely basis for each franchise or distributor. - Processes all warranty paperwork to ensure proper documentation. - Verifies criteria required by factory or distributor. - Reconciles all warranty receivables with payments through the appropriate accounting schedule. - Posts credits on the computer. - Resubmits all rejected claims promptly or receives authorization to write them off. - Follow up on payment of outstanding claims. - Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. - Arranges for parts to be shipped to the factory or distributor or to be scrapped. - Files and maintains all service records as required by the warrantor. - Keeps informed of all factory recalls and bulletins. - Assists with body shop warranty claims as needed. - Assists with the cashier and telephone duties as needed. - Assists with any clerical needs as directed by the Fixed Operations Manager or the Controller. - Maintains a professional appearance and a neat work area. - Performs other duties as assigned. - Other tasks as assigned. Qualifications: To perform...