Operational Governance Analyst

Job description

Location: Bristol, Hybrid In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential You play a key role within our Operational Governance function, supporting CIS in delivering CASS and Consumer Duty compliant processes and outcomes. You’ll develop your expertise by advising business units, shaping improvements, and working across areas such as MI production, policy management, CASS Resolution Pack maintenance, and training collaboration building the skills needed to influence strong governance and regulatory excellence. A role you will love: You will be responsible for producing and analysing Management Information (MI) relating to Conduct Risk, Consumer Duty, and CASS to support effective oversight and decision-making. Additionally, you will review, update, and maintain CASS and Consumer Duty policies to ensure they remain compliant, current, and fit for purpose. The role also involves maintaining the firm’s CASS Resolution Pack (RP), ensuring its accuracy and completeness,...