Account Director

Job description

Position Title: Account Director-Enterprise Sales Location: Dallas, TX: Your Role: Drive revenue growth and market share expansion for Digital Realty by developing new enterprise customer relationships while expanding and protecting revenue within an existing account portfolio. This role combines new business acquisition with strategic account management, leveraging cross-functional collaboration to deliver high customer satisfaction and long-term growth. What you will do: Customer & Account Management: - Build and maintain executive-level relationships within assigned accounts and target prospects. - Lead regular business reviews to align on customer objectives, address challenges, and identify growth opportunities. - Proactively manage customer satisfaction and support timely issue resolution. Solution Selling & Growth: - Identify customer business and technical needs and align them with Digital Realty’s global data center platform of retail and scale collocation assets, plus connectivity solutions. - Deliver consultative sales presentations in partnership with Sales Engineers and Solutions Architects. - Drive both account expansion and new logo acquisition within enterprise mark...