Accounts Receivable & Collections Specialist

Job description

Here’s what you’ll be doing: - Posts insurance and patient payments accurately and timely within applicable electronic health record and billing systems, including management of remittance advice and explanations of benefits (EOBs). - Reviews posted payments to identify variances, underpayments, overpayments, or denied claims and follows up as needed. - Reviews accounts receivables aging and collection reports to prioritize follow-up and resolution. - Performs follow-up and collection activities for outstanding clinic patient balances, including coordination of referrals to collection agencies. - Supports pharmacy-related financial processes, including payment posting and reconciliation, by working with internal finance staff and external pharmacy vendors. - Assists with billing and collections for the Caring Place (Skilled Nursing Facility). - Assists with establishing payment arrangements and addressing patient and guarantor inquiries related to billing and outstanding balances. - Assists the Accounts Receivable Specialist with reconciliation of payments, deposits, and related documentation as needed, ensuring accuracy and alignment with internal financial controls. - Assists wit...