Director of Rooms

Job description

Role Purpose As Rooms Division Director you’ll lead the front office and housekeeping departments to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures. Key Accountabilities: People: - Direct everyday activity, plan and assign work work ensuring you always have the right staffing numbers - Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance - Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively - Recommend or initiate any HR elated actions where needed - Drive a great working environment for teams to thrive - connect departments to create sense of one team - Interact with outside contacts: guests, vendors, and other contacts as needed - Develop and maintain great working relationships with key clients and outside contacts to increase revenue Financial: - Oversee night audit function and preparation of daily financial reports. - Prepare and submit statist...