IT Engineer
IntelliPro Group Inc. · Whitestown, Indiana, US
IT Support Engineer II (Warehouse Infrastructure) Location: Onsite – Mexico City, Mexico Reports to: IT Manager, Warehouse Employment Type: 1-Year Contract (...
Job description
IT Support Engineer II (Warehouse Infrastructure) Location: Onsite – Mexico City, Mexico Reports to: IT Manager, Warehouse: Employment Type: 1-Year Contract (Intended Conversion to Full-Time) Position Overview: Company Overseas IT supports the company’s rapid global expansion by building scalable, secure, and future-ready IT infrastructure across warehouse and logistics operations. We are seeking a hands-on IT Support Engineer II with strong infrastructure experience to support on-site warehouse operations. This is not an entry-level or ticket-only role. The ideal candidate can independently diagnose and resolve technical issues in fast-paced environments. Primary Responsibilities: - Provide Level 2 onsite support for desktops, laptops, Zebra printers, scanners, and mobile devices. - Administer Active Directory (users, groups, GPOs, domain troubleshooting). - Configure and troubleshoot DNS, DHCP, TCP/IP, VLANs, and switch connectivity. - Support LAN/WAN, VPNs, routers, firewalls, and wireless networks. - Manage endpoint devices using Intune, JAMF, SCCM, or similar MDM platforms. - Perform device imaging, patch management, and lifecycle support. - Use scripting tools (PowerShell pre...