Manager FOH
BBQ Holdings, Inc. · Parma Heights, Ohio, US
POSITION SUMMARY: The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant. PRIMARY ACCOUNTABILITIES: * Overs...
Job description
POSITION SUMMARY: The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant. PRIMARY ACCOUNTABILITIES: - Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. - Ensures customer satisfaction with all aspects of the restaurant and dining experience. - Handles customer complaints, resolving issues in a diplomatic and courteous manner. - Ensures compliance with alcoholic beverage regulations. - Estimates food and beverage costs. - Manages inventory and purchases food and supplies. - Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards. - Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service. - Collaborates with chefs to develop appetizing menus. - Maintains sales records and tracks cash receipts. - Prepares and submits operations reports and other documentation requested by the regional manager. - Performs other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES: o High school diploma or equivalent required. o Previous restaurant experience required, management experie...