Sr AE, Email Marketing

Job description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. This position will work on-site in Miami, Florida. KEY RESPONSIBILITIES: We’re hiring a Senior Account Executive, Email Marketing to own the day-to-day production workflow for our CRM program—keeping projects organized, accurate, and on schedule. You will manage tickets, build campaigns in Salesforce Marketing Cloud (SFMC), and coordinate closely within the CRM team that manages final setup, QA, and deployment. The role emphasizes organized execution, email strategy and production fundamentals, and clear communication. You’ll take initiative and drive the production pipeline while reporting to the Senior Manager, CRM Marketing for prioritization and alignment. Wrike ownership: Manage intake quality, prioritization, routing, status tracking, and stakeholder updates; maintain a visible production calendar and surface risks early. Campaign building (SFMC): Build emails in Content Builder, maint...