Housekeeping Supervisor

Job description

Courtyard by Marriott Carolina Beach Oceanfront offers guests a welcoming beachfront experience paired with Marriott’s trusted service standards. Our Housekeeping team plays a vital role in delivering clean, comfortable, and well?maintained accommodations while creating a positive and memorable stay for every guest. The Housekeeping Supervisor is responsible for assisting with the daily operations of the Housekeeping Department, ensuring guest rooms and public areas meet Marriott brand standards for cleanliness and presentation. This role provides leadership to housekeeping staff, supports training and quality control efforts, and works closely with management and other departments to maintain high levels of guest satisfaction. Overview: The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in hotel. Key Duties & Responsibilities: - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms. - En...