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Service Management Lead, VP - Enterprise Technology

Blackstone · Miami, Florida, US

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies...

Job description

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com . Follow @blackstone on LinkedIn , X , and Instagram . Job Description: The Vice President – Service Management Lead will work closely with the broader Service Management team and technology function to establishing the enterprise standard for IT service design, delivery, and governance, with a focus on automation, streamlining the user experience, and driving ServiceNow enabled workflows. This role will own the IT Service Management (ITSM) program from end to end, from defining what services exist, how they are designed and supported, understanding o...