Seasonal Club Lounge Food & Beverage Attendant-Part Time - The Langham, Chicago
Great Eagle Group · US
PRIMARY OBJECTIVE OF POSITION: To provide friendly, courteous, and professional service to guests in the Langham Club Lounge and assist the Club team with th...
Job description
PRIMARY OBJECTIVE OF POSITION: To provide friendly, courteous, and professional service to guests in the Langham Club Lounge and assist the Club team with the operation of the Club dining room and pantry area. The Club Lounge Food and Beverage Attendant will be fully versed on Langham and Forbes service standards. RESPONSIBILITIES AND JOB DUTIES: - Offer a sincere and genuine welcome to all guests, be proactive and anticipatory with guest requests and needs. - Review daily arrival reports and in-house guest reports. Be fully aware of VIP’s, arrival times, group/company information and special requests. - Familiarization with daily events and functions, including weddings, citywide conventions, site inspections, etc. - Ability to work flexible shifts, including opening of the Club Lounge, mid-shifts and closing of the Club Lounge. - Adhere to the Club Lounge attendant duties or the Club Lounge food service duties designated by the Club Lounge Manager and the Director of Front Office. - Complete detailed check list for each shift. - Ensure that all areas of the Club Lounge are always immaculate and in compliance with The Langham brand standards. - Consistently inspect and monitor the...