Benefits Technology Administrator

Job description

Primary Role: Responsible for administering the agency’s internal capabilities and expertise in the implementation of benefits administration and HRIS technology systems for our clients. The purpose of the team is to position Hub as a recognized leader in technology solutions for small and mid-market employers. The goal is to create a continuously better enrollment experience for members with greater ease of administration for employers and our internal service teams. Duties and Responsibilities: The duties include but are not limited to the following: - Working with Benefits Technology Specialists on all business functions ensuring clients’ needs are met - Adhere to the renewal processes that ensure consistency of execution, accuracy of data and the ability to scale our services. - Adhere to the new build & take over processes that ensure consistency of execution, accuracy of data and the ability to scale our services. - Maintain a thorough knowledge of Employee Navigator, its capabilities, limitations - Maintain all business programs for internal purposes and accounting records. - Eager to learn, and investigate complex issues - Maintain an organized system or records for client...