Product Line Manager

Job description

Description The Product Line Manager role encompasses responsibilities involving account, program, and operations management. They are responsible for managing all facets of their customer accounts and projects and driving the sales, engineering, and operations functions. This is a customer-facing role, and as such, it is key to the success of the business. Responsibilities: - Customer account management - provide excellent customer service - Customer program management – manage all aspects of development programs - Operations management – work with operations to achieve committed business outcomes - Quote generation – work with sales and engineering to provide customer quotes - New customer onboarding – system setup & logistics - Operations management and materials tracking– ensure orders are executed through the foundry and through 3rd party service providers in a timely manner - Sales order creation, order fulfillment, and revenue recognition within the ERP system - Provide annual, quarterly, and monthly revenue forecasts - Manage and monitor forecast updates weekly - Program management – create and execute product delivery schedules - Vendor Management – Procure and schedule 3r...