Operations Analyst

Job description

Aviation Business Analyst About the Role: ISS is seeking an Aviation Business Analyst to support the delivery and continuous improvement of aviation systems, data, and reporting across our national operations. This role plays a critical part in ensuring data accuracy, effective reporting, and strong collaboration across Aviation, IT, and operational teams. You will support system and data requirements, contribute to process improvements, assist with system rollouts, and provide insights that help drive operational efficiency and service quality across the Aviation segment. Key Responsibilities: Develop, implement, and support aviation systems and data requirements Perform data extraction, transformation, loading (ETL), and ongoing dataset maintenance Ensure accurate, reliable dashboards and reporting for national, site, and client stakeholders Provide regular performance, delivery, and capability risk reporting to senior management Support the review and improvement of internal processes and workflows to enhance compliance and effectiveness Collaborate closely with IT and internal stakeholders to prioritise and deliver aviation data initiatives Support system and process rollouts,...