Owner Concierge

Job description

Flexjet is seeking a highly polished and service-focused professional to join our Owner Services team as an Owner Concierge. As the primary point of contact for a portfolio of Flexjet Owners, this role is responsible for delivering a seamless, white-glove experience from booking through post-trip follow-up. From complex trip coordination to personalized service touches, the Owner Concierge ensures each journey reflects the excellence and attention to detail that defines the Flexjet brand. This role requires a sophisticated understanding of luxury service, exceptional attention to detail, and the ability to anticipate and fulfill the unique needs of our high-net-worth clientele. As Flexjet continues to evolve as a full lifestyle brand, our Owner Concierge plays a critical role in curating elevated, seamless journeys in the air and beyond. DUTIES & RESPONSIBILITIES: - Serve as the dedicated point of contact for Flexjet Owners, providing personalized, concierge-level service throughout their journey. - Oversee end-to-end trip coordination, including itinerary planning, real-time updates, and day-of execution, ensuring every detail aligns with Owner preferences. - Manage and resolve la...