Help Desk Support Engineer

Job description

The PENTA Building Group is searching for a Help Desk Support Engineer to join our team in our Pasadena, CA office ! This position is fully in-person. The Help Desk Support Engineer will manage daily IT support requests, set up new laptops, desktops, and mobile devices (iOS/Android), and provide device troubleshooting and repair support for our local Southern California region offices and construction jobsites. The Help Desk Support Engineer is a highly people and service-oriented role for both in-person and electronic users and teammates, and can be physically demanding at times for required equipment and system setup. A PENTA Help Desk Support Engineer is also responsible for: - Providing daily IT support and troubleshooting for all corporate help desk items including, but not limited to, software, desktop hardware, network, and project related infrastructure for staff within all region offices and jobsites. - Administering corporate iOS and Android devices (break\fix repair, MDM, etc.). - Providing end user software support related to Microsoft Office (O365), Viewpoint, Citrix, and other enterprise level applications. Learning and ultimately helping administer any new enterprise...