Lead IT Support Operations Specialist

Job description

At Wisk, we're transforming the future of urban mobility through safe, all-electric, autonomous flight. We are a passionate team working together toward a sustainable future, solving high-impact problems that have never been solved before. By delivering everyday flight for everyone, we're making it possible to spend less time getting there and more time being there. If you want to be part of shaping the future of mobility, then read on! We are looking for an Lead IT Support Operations Specialist to join our team. The goal of an Lead IT Support Operations Specialist at Wisk is to ensure that Wisk employees receive the best IT support. You will be part of the IT Operations team that is responsible for the overall IT support of Wisk employees, contractors, affiliates as needed. The IT Service Technician is responsible for providing advanced technical support and problem resolution for our company's IT infrastructure and end-users. This role requires a high level of expertise in diagnosing and resolving complex hardware, software, and network issues. The ideal candidate is a proactive and skilled problem-solver who can handle escalated support requests, mentor junior technicians, and c...