Manager, IT

Job description

Position Summary We are seeking an experienced and hands-on IT Manager to lead our technology operations, infrastructure, and support services. This role is responsible for managing a team, overseeing IT systems, driving projects, and maintaining a secure, reliable technology environment. The ideal candidate brings strong leadership experience, deep Microsoft 365 E5 expertise, and a willingness to contribute directly to day-to-day operations when needed. Key Responsibilities: Leadership & Team Management: - Lead, mentor, and develop the IT team, fostering a high-performance culture - Conduct regular employee performance reviews and provide ongoing coaching - Manage workloads, priorities, and resource allocation across the team IT Operations & Support: - Oversee helpdesk operations to ensure timely and effective user support - Participate in hands-on technical work when required, especially during critical deadlines - Maintain and improve IT documentation standards and processes - Manage IT asset lifecycle including procurement, tracking, and disposal Project & Vendor Management: - Lead and deliver IT projects from planning through execution - Establish and manage relationships with...