JobMesh

Customer Relationship Manager - Area 2

Genuine Parts Company · AU

Are you passionate about building strong customer relationships and driving sales growth? We are seeking a motivated Customer Relationship Manager to be the...

Job description

Are you passionate about building strong customer relationships and driving sales growth? We are seeking a motivated Customer Relationship Manager to be the face of our Motion business for target customers. In this role, you will lead sales initiatives, develop strategic account plans, and collaborate across teams to deliver tailored solutions that meet customer needs. You will be responsible for managing your territory’s sales and margin performance, leveraging our CRM system Fusion to prioritise and optimise customer engagement. This role offers a dynamic blend of customer-facing time and strategic planning, with a focus on safety, inclusivity, and high performance. Key Responsibilities: - Lead customer-centric sales strategies to meet and exceed sales targets. - Build and maintain strong, long-term relationships with key stakeholders. - Develop customised account plans and identify growth opportunities including cross-sell and upsell. - Collaborate with internal teams to deliver seamless, tailored customer solutions. - Monitor market trends and customer feedback to adapt strategies effectively. - Ensure 100% utilisation of Fusion CRM for call cycle management and reporting. - Pr...