Supervisor, Operations | Digital Workflow Services

Job description

Job Description Summary This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our Southfield, MI Corporate Office. We are seeking a dynamic and detail-oriented Supervisor, Operations to lead a team within our Digital Workflow Services department. This role is pivotal in driving operational excellence, optimizing digital processes, and ensuring seamless service delivery across our financial services platforms. As a key member of the operations leadership team, you will oversee day-to-day workflow management, monitor performance metrics, and implement process improvements that enhance efficiency and client satisfaction. You will collaborate closely with cross-functional teams including IT, Compliance, and Client Services to ensure digital workflows align with regulatory standards and business objectives. DocuSign experience (or experience with e-Signature software (Smart Forms, Adobe Acrobat Sign, etc.) - Highly Preferred Responsibilities: Skills : - Supervise others working within established operational systems. - Contribute to the development of annual...