Sr. Wireless Network Engineer

Job description

Overview We are seeking a highly skilled Wireless Network Engineer to join our Network Operations team. This role is responsible for supporting, maintaining, and improving enterprise wireless infrastructure while handling daily escalations from the Service Desk and offshore Network Operations teams. The ideal candidate has strong hands‑on experience with Cisco, Juniper Mist, and Meraki wireless platforms, deep knowledge of network authentication, and the ability to communicate clearly across technical and non‑technical audiences. This role requires the ability to travel for onsite wireless surveys, troubleshooting, and remediation activities. Key Responsibilities: Wireless Operations & Escalation Support: Act as a senior escalation point for wireless incidents from the Service Desk and offshore Network Operations teams Troubleshoot complex wireless performance, connectivity, and authentication issues in enterprise environments Perform root cause analysis and drive issues through resolution in accordance with SLA and operational standards Provide on‑call or after‑hours support as required for critical incidents and maintenance activities Wireless Infrastructure Management: Administe...