Assistant Manager

Job description

POSITION: Assistant Manager IMMEDIATE SUPERVISOR: General Manager/Operating Partner: STATUS: Nonexempt: POSITION SUMMARY: This position assists with the leading and managing of the drive-in’s operations and employees during an assigned shift. ESSENTIAL JOB DUTIES: · Train, manage, direct, coach, lead, and assign drive-in employees during shift · Lead and manage drive-in operations during shift to provide an optimal guest experience · Manage staffing levels during shift · Perform opening and/or closing duties · Handle and properly escalate guest issues/concerns during shift · Handle and properly escalate employee issues/concerns · Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service · Assist with preparation and maintenance of drive-in records · Comply with and enforce all company policies, procedures, and operational standards · Ensure compliance with all applicable federal, state, and local laws · Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary du...