Lead Business Analytics & Reporting Analyst (Retail Banking Pricing, Products, Performance & Risk) - Hybrid

Job description

Overview: Join a newly formed, high-impact team focused on driving strategic insights and operational excellence across M&T Bank’s retail banking network. This role sits at the intersection of data, strategy, and customer experience – supporting front-line teams with actionable insights, improving reporting and processes, and ensuring regulatory compliance. You’ll be a key player in shaping how we understand our product portfolio, customer profitability, and banker performance across markets. What You’ll Do: Lead Strategic Reporting & Insights : Own the development and evolution of executive-level dashboards and reporting tools that provide visibility into sales performance, product accuracy, and customer outcomes. Drive Data-Backed Decision Making : Analyze large datasets to uncover customer and business insights, identify trends, and support strategic initiatives across pricing, forecasting, and competitive positioning. Enhance Processes & Automation : Streamline existing reporting processes, implement automation solutions, and continuously improve operational workflows to increase efficiency and reduce error rates. Support Front-Line Success : Partner with regional and market ma...